Category Archives: Reports,Features, Statistics

Opportunities abound for medical tourism in Korea

KoreaCT04feb2015

In recent years, the development of medical tourism has become increasingly important in some Asian countries. Korea, however, is yet to fully benefit from the Asian medical tourism market. In relation, Dr Seongseop Kim (right in right photo), Dr Jinsoo Lee (left in right photo) and a former PhD student at PolyU’s School of Hotel and Tourism Management jointly studied the current development of medical tourism in Korea and suggested measures to secure Korea’s competitive advantages in this aspect.

Gathered from related industry publications and in-depth interviews with infield experts, the research findings suggested that Korea is highly competitive in aspects including high-quality and specialized medical staff, advanced medical services and state-of-the-art technologies, but relatively weak in promoting the industry and cooperative marketing among government agencies and institutions. The researchers have thus made some recommendations, including more patient-oriented and one-stop services to be offered, promotional strategies (e.g. organizing tourism conferences, international exhibitions and tour programmes) to be improved, as well as pricing and related legal issues to be addressed.

The research findings have been published in Asia Pacific Journal of Tourism Research

http://hotelschool.shtm.polyu.edu.hk/wcms-common/temp/201412171542160106/news_medical_tourism_20141217.pdf

source: http://www.polyu.edu.hk / excel@PolyU – The Hong Kong Polytechnic University / Issue. 67 / January 2015

K’bu doesn’t need micro-managing Board Chair – Frimpong Boateng

KBteachinghospitalCT03feb2015

Former Chief Executive Officer of the Korle Bu Teaching Hospital, Prof Kwabena Frimpong Boateng has said the major referral hospital must not be saddled with a Board Chair who micro-manages the health post’s operations.

“One thing I pray [for] is that they will get a Board Chairman who will not micro-manage Korle Bu but will leave the management to the Chief Executive and his management team, because if a Board Chairman micro-manages the enterprise and he makes mistakes, who is there to check him?” Prof Frimpong Boateng said at the launch of his book: ‘Taming a Monster’”

Africa’s third largest referral hospital has gone through a lot of controversies involving its management.

The latest of such issues occurred last year. The Management and Board were accused by the hospital’s senior staff association of misusing internally generated funds to buy nine luxurious vehicles.

The Board was later dissolved by President John Mahama following a petition made to the President by the staff association.

Brief history of Korle Bu

Established on October 9, 1923, the Korle Bu Teaching Hospital has grown from an initial 200 bed capacity to 2,000. It is currently the third largest hospital in Africa and the leading national referral centre in Ghana.

Korle Bu, which means the valley of the Korle lagoon, was established as a General Hospital to address the health needs of the indigenous people under Sir Gordon Guggisberg’s administration, the then Governor of the Gold Coast.

Population growth and the proven efficacy of hospital-based treatment caused a rise in hospital attendance in Korle Bu. By 1953, demand for the hospital’s services had escalated so high that the government was compelled to set up a task force to study the situation and make recommendations for the expansion of the hospital.

The government accepted and implemented the recommendations of the task force which resulted in the construction of new structures, such as the Maternity, Medical, Surgical and Child Health Blocks. This increased the hospital’s bed capacity to 1,200.

Korle Bu gained teaching hospital status in 1962, when the University of Ghana Medical School (UGMS) was established for the training of medical doctors.

The UGMS and five other constituent schools are now subsumed under the College of Health Sciences to train an array of health professionals. All the institutions of the College however, undertake their clinical training and research in the Hospital.

At the moment, the Hospital has 2,000 beds and 17 clinical and diagnostic Departments/Units. It has an average daily attendance of 1,500 patients and about 250 patient admissions.

Clinical and diagnostic departments of the hospital include Medicine, Child Health, Obstetrics and Gynaecology, Pathology, Laboratories, Radiology, Anaesthesia, Surgery, Polyclinic, Accident Centre and the Surgical/Medical Emergency as well as Pharmacy. Other Departments includes, Pharmacy, Finance, Engineering, General Administration.

The Hospital also provides sophisticated and scientific investigative procedures and specialisation in various fields such as Neuro-surgery, Dentistry, Eye, ENT, Renal, Orthopaedics, Oncology, Dermatology, Cardiothoracic, Radiotherapy, Radio diagnosis, Paediatric Surgery and Reconstructive Plastic Surgery and Burns.

The Reconstructive Plastic Surgery and Burn Centre, the National Cardiothoracic Centre and the National Centre for Radiotherapy and Nuclear Medicine in particular also draw a sizeable number of their clientele from neighbouring countries such as Nigeria, Burkina Faso and Togo.

Korle Bu Teaching Hospital continues to blaze the trail when it comes to the introduction of specialised services. It recently carried out the first ever kidney transplant in Ghana. It is one of the few hospitals in Africa where DNA investigations are carried out. Other specialised services the Hospital provides include brachytherapy intervention for the treatment of prostate cancer and keyhole surgeries.

Plans are underway to venture into molecular testing and employ the use of cutting edge technology. All these are part of the grand plan to offer a wider spectrum of specialist care to position Ghana as the hub of health tourism within the West Africa Sub region.

source: http://www.ghanaweb.com / GhanaWeb / Home> News> Article 344518 / source: starrfmonline.com / January 29th, 2015

1.2 million patients visit Dubai Health Care City in 2014

Riding on last year’s success, CEO of Dubai Health Care City outlines the projects for 2015

Marwan Abedin /   Image Credit: Abdel-Krim Kallouche/Gulf News

Marwan Abedin / Image Credit: Abdel-Krim Kallouche/Gulf News

Dubai:

A high number of patient visits, the construction of nine new health-care facilities and an active medical tourist roster are some of the highlights of the milestones Dubai Health Care City(DHCC) achieved in 2014, clearly setting the pace for exponential growth in Phase 2 of its growth in 2015.

Discussing the operating performance review of DHCC for last year, the CEO of DHCC, Marwan Abedin, told Gulf News: “Our 2014 figures represent the growth we expected. We recorded our highest patient visits till date; laparoscopic surgeries such as gynaecological treatments; minimally invasive cosmetic procedures; laser eye procedures; and CAM (complementary and alternative medicine) treatments were common. Our medical tourism profile has been elevated with more robust hard and soft infrastructure and accompanying policies and regulations.”

Disclosing some of the landmark highlights of 2014 he said: “From 2014 first quarter, our roadmap focused on our work in health care, medical education, investment and regulatory. Our landmark announcement was the establishment of the Mohammad Bin Rashid University of Medicine and Health Sciences, which currently has an operational dental college, and admissions for its College of Medicine are expected by September 2015. The Mohammad Bin Rashid University Hospital is being developed in parallel. “

The pace has been set for DHCC which is already looking to expansion into Phase 2 of its growth. Abedin added:

“In 2015, we will announce projects in Phase 1 linked to increasing medical specialisation and capacity. In Phase 2, we will welcome our first operational business partner. Towards community awareness, we are planning initiatives that will address some of the most pressing health challenges including cardiovascular diseases and diabetes.” 

2014 Milestones for DHCC

• Total patient visits reached 1.2 million by year end, up from a million recorded in 2013

• 15% of DHCC patients are medical tourists

• DHCC-commissioned survey shows 48 per cent medical tourists are from the GCC

• 748 new health-care professionals licensed, bringing total number of health-care professionals to 4,534

• Nine new healthcare facilities operational in DHCC

• 17 new commercial offices established in DHCC

• Occupancy of DHCC main buildings stands at 94%

• Establishment of the Mohammad Bin Rashid University of Medicine and Health Sciences (MBR-UMHS) and Mohammad Bin Rashid University Hospital

• 53 active enrolments at the College of Dental Medicine

• Mohammad Bin Rashid Academic Medical Center (MBR- AMC) was host to 300+ events with 20,000+ participants

• 2,120 health-care professionals trained at Khalaf Ahmad Al Habtoor Medical Simulation Centre (KHMSC)

• DHCC introduced online examinations for physicians and dentists from more than 30 countries

• Introduced independent Appeals Board for health-care professionals and health-care operators

• Total of 51 complaints, down from 60 received in 2013

• Public screenings for 1,000 + residents

source: http://www.gulfnews.com / Gulf News / Home> UAE> Health / by Suchitra Bajpai Chaudhary, Sr. Reporter / January 25th, 2015

South Korea upbeat on medical tourists from the Middle East

A staff of BK Plastic Surgery is walking at hallway in the guest house of hospital in Shinsa-dong, Seoul(file). According to a statement issued by the Korea Tourism Organisation last week, health tourists from the Middle East spent the largest amount of money per person on medical services in South Korea last year, with those from the UAE on top of the list.

A staff of BK Plastic Surgery is walking at hallway in the guest house of hospital in Shinsa-dong, Seoul(file). According to a statement issued by the Korea Tourism Organisation last week, health tourists from the Middle East spent the largest amount of money per person on medical services in South Korea last year, with those from the UAE on top of the list.

The rapidly growing medical tourism industry in South Korea is putting its focus on Middle Eastern health tourists after it turned out that the latter are the heaviest spenders on medical treatment in the country. According to a statement issued by the Korea Tourism Organisation last week, health tourists from the Middle East spent the largest amount of money per person on medical services in South Korea last year, with those from the UAE on top of the list. This is compared to other nationalities that choose South Korea for medical procedures such as Chinese, Americans, Russians, people from Asean countries as well as medical tourists from Mongolia and Kazakhstan who have a traditional preference for South Korea when looking for medical treatment abroad.
The Korea Tourism Organisation determined that visitors from the UAE spent an average of $16,271 on medical services in South Korea in 2014, which makes them by far the biggest individual spenders. Medical tourists from Kazakhstan and Indonesia came second and third, having spent an average of $4,191 and $1,773, respectively.
The centre of South Korea’s medical tourism industry is Seoul. According to latest numbers from the Seoul Metropolitan Government, 178,519 patients from abroad sought treatment in hospitals and clinics in Seoul in 2013 – an increase of 40,607 foreign patients from 2009 – and spent $260mn. As in the whole country, the top average spend was by health tourists from the UAE, with Kazakhstan the second. The UAE spending was up 370% over 2013, the regional government’s statistics show. Most popular treatments were surgery, including cosmetic surgery, and dermatology. For example, it is known that the UAE – and also the Saudi Arabian – royalty are regular visitors of the upscale Chaum Medical Center in Seoul’s Gangnam district.
While spending from Middle Eastern visitors is indeed high, their absolute number remains low, and that’s why the Korea Tourism Agency is keen to lure more Muslim tourists to the country, acknowledging the fact “that a majority of VIP tourists who spend big are from Muslim-majority nations”, as the organisation puts it. In December 2014, it published a halal food guidebook for Muslim tourists visiting Korea, and it also plans to provide a halal tourism guidebook shortly to travel agencies, hotel managers and tourism industry officials to get them accustomed with Muslim touristic services.
While South Korea is competing hard in health tourism with other countries in the region, such as Thailand, Malaysia, Taiwan and Singapore, it has earned a reputation as a hub for high-quality cosmetic surgery, building on the fact that the country has the highest rate of cosmetic surgery by percentage of population of any country in the world. Tour operators sell travel deals that combine plastic surgery in one of the many specialised hospitals or clinics with shopping and sightseeing trips.
The South Korean government has approved an annual budget of $4mn to promote the medical tourism industry with its 3,800 hospitals and clinics involved in the sector. Expectations are that the number of health tourists would grow from 399,000 in 2013 to about 1mn a year by 2020 – with Chinese travellers representing the largest segment – and receipts from health tourism to increase to $3.2bn in 2020 from $930mn in 2013.
This would be a solid share of around 10% in global health tourism revenue, which is forecast to reach $32.5bn by 2019 according to US-based business intelligence firm Transparency Market Research, up from the $10bn in 2013.

source: http://www.gulf-times.com / Gulf Times / Home> Business> Eco-Bus.News / by Arno Maierbrugger, Gulf Times Correspondent. Bankgok / January 24th, 2015

Medical tourism generates over JD1 billion in 2014 — PHA

Amman :

A total of 250,000 patients from abroad came to Jordan for treatment in 2014, a number that is almost similar to the year before, according to the Private Hospitals Association (PHA).

Although the figures are not final as further studies are being conducted, PHA President Fawzi Hammouri said each patient was escorted by two people, with the total number of escorts standing at around half-a-million.

In an interview with The Jordan Times, Hammouri said medical tourism generated more than JD1 billion last year. These revenues include patients’ expenditure on medical procedures, accommodations, transportation and other expenses.

However, several challenges still face the sector and affect the Kingdom’s competitiveness as a regional medical hub, the PHA president added.

Topping these challenges, he explained, is the increase in operating expenses due to the hike in electricity tariffs, which have doubled over the past four years, from 113 fils per kilowatt hour in 2011 to 272 fils per kilowatt hour now.

In addition, hospitals and medical centres were forced to increase staff wages to counter the brain drain, as the majority of medics are offered better salaries in Gulf countries.

Another reason for the increase in operating expenses is the increase in social security subscriptions, from 16.5 per cent of the salary in 2010 to 20.25 per cent in 2015.

The employer covers 13.25 per cent of the subscription, while the remaining 7 per cent is paid by the subscribed employee.

In addition, the new Income Tax Law will have a major impact on the medical tourism sector as the tax imposed on hospitals has increased from 14 per cent to 20 per cent, Hammouri said.

Another concern is related to visa requirements for certain nationalities, he added, noting that patients from Iraq and its semi-autonomous Kurdistan region have changed their medical destination to countries other than Jordan due to visa requirements.

However, these challenges will not stop sector representatives from intensifying their efforts to keep promoting the country as a medical tourism destination, according to Hammouri.

He said the association will host a conference in May this year to examine the future of medical tourism in the Kingdom.

Participants from 25 countries are and expected to attend the conference, which also seeks to promote medical skills in Jordan.

source: http://www.jordantimes.com / The Jordan Times / Home> Local> Article Details / by Khetam Malkawi / January 13th, 2015